When it's time for you to buy a new car, go get an Audi. I am so impressed with the buying experience and service department.
I hate going in for service, hate it. Today was so different. The service manager knew I was Mrs. Speer and what I was there for. Plus I was the only car in line. Yep, I did not have to sit in my car waiting for 10 people in front of me to get checked in and on their way.
A few copies and signatures and I was on my way, well almost. Mrs. Speer let me go get your car for the day thawed out; would you like a coffee/water and pastry? A few minutes later after chatting with another nice employee and grabbing a water, I was on my way in my thawed car for the day.
Such an awesome experience in comparison with so many other ones where I felt like a number with a checkbook.
Disclaimer: he did admit to cheating, he said he only had one Q5 in that color coming in today. I'll give him that but it was still an awesome experience.
On a funny side note, another employee arrived in her VW bug with her convertible top back. Apparently when it is cold, it doesn't like to work. Last night it was below 20 and snowing. Her morning commute must have been a little chilly!
I recommend Phil Long Audi to anyone in the Springs.
